Refund policy
Refund & Return Policy (Revised)
We want you to be completely satisfied with your purchase from Furry Canvas Art.
For Custom Products:
Because each artwork is individually created to your specifications, custom and personalized items cannot be returned once approved and delivered.
However, we offer a 100% Satisfaction Guarantee during the design stage:
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After placing your order, you will receive a digital preview of your artwork.
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If you are not happy with the preview, you can request revisions (up to 5 times) free of charge.
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If after revisions you are still not satisfied, you may request a full refund before we proceed to printing and shipping.
For Non-Custom Products:
You may request a return within 30 days of receiving your item if it is unused, in its original condition, and with all original tags and packaging.
Damages or Issues:
If your item arrives damaged or defective, contact us immediately so we can make it right.
Refund Process:
Once a return or refund is approved, we will process it to your original payment method within 10 business days.